Legal

Terms and Conditions

Pixelwand Studio Private Limited | Last updated: April 11, 2026

These Terms and Conditions ("Terms") govern your use of the Pixelwand CRM platform and related services ("Service") operated by Pixelwand Studio Private Limited ("Pixelwand", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

By submitting a web form on our website, you expressly consent to receive SMS text messages from Pixelwand CRM on behalf of the business whose form you completed. Message and data rates may apply. Reply STOP at any time to opt out.

1. Acceptance of Terms

By accessing or using the Pixelwand CRM Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Pixelwand CRM is a customer relationship management platform that enables businesses to manage leads, contacts, deals, and customer communications including voice calls and SMS text messages. The Service is provided to registered business clients ("Users") who use the platform to communicate with their prospects and customers ("Contacts").

3. SMS Messaging Terms

3.1 Consent to Receive SMS

By completing and submitting a web form on a website that uses Pixelwand CRM, you expressly consent to receive SMS text messages from the business operating that form. SMS messages may include:

  • Call reminders and appointment confirmations
  • Follow-up messages related to your inquiry
  • Schedule changes or cancellation notifications
  • General communications related to the service you requested

3.2 Message Frequency

Message frequency varies based on your interactions with the business. You may receive up to 5 messages per month depending on your activity and scheduled appointments.

3.3 Message and Data Rates

Message and data rates may apply. Contact your mobile carrier for details about your messaging plan and applicable charges.

3.4 How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive one final confirmation message and no further SMS messages will be sent to your number. You may also opt out by contacting us at contact@pixelwand.live.

3.5 How to Get Help

Reply HELP to any SMS message for assistance, or contact us at contact@pixelwand.live.

3.6 Supported Carriers

SMS messaging is available on all major US carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carrier availability may vary.

3.7 Prohibited Uses

Users of Pixelwand CRM may not use the SMS messaging service to:

  • Send messages to individuals who have not provided explicit consent
  • Send spam, unsolicited commercial messages, or harassing messages
  • Send messages that violate the Telephone Consumer Protection Act (TCPA) or any applicable law
  • Misrepresent the identity of the sender
  • Send messages containing illegal, harmful, or offensive content

4. User Obligations

Users of Pixelwand CRM agree to:

  • Obtain proper consent from all Contacts before sending SMS messages through the platform
  • Comply with all applicable laws including the TCPA, CAN-SPAM Act, and carrier guidelines
  • Maintain accurate records of consent obtained from Contacts
  • Honor all opt-out requests promptly and within the required timeframes
  • Use the Service only for lawful business communications
  • Not use the Service to send messages to individuals on the National Do Not Call Registry without proper consent

5. Intellectual Property

The Pixelwand CRM platform, including all software, design, content, and trademarks, is the exclusive property of Pixelwand Studio Private Limited. You may not copy, modify, distribute, or reverse engineer any part of the Service without our prior written consent.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, available at https://pixelwand.live/privacy-policy. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. Pixelwand does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Pixelwand shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, even if Pixelwand has been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless Pixelwand Studio Private Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising under these Terms shall be resolved through binding arbitration or in courts of competent jurisdiction.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

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